|Recommended: YesSafe Apartment in SF — My experience of living in Modera Rincon has been fantastic - The Room's soundproofing is decent - All the shared facilities are clean. - Residents and associates at this apartment are amiable and nice - The apartment has fewer floors short wait time for the elevator
Thanks for the kind words! We are glad you've enjoyed your experience thus far! We look forward to providing you with more great experiences soon. Thanks Again, Danielle C., Community Manager
|Recommended: NoMaintenance could improve a lot — To start off, I wanna say the staff have been very nice However, the time that it takes to fix amenities in this building is outrageous considering how much we pay and how the building is marketed as a luxury building . The firepits have not worked since I moved in here in August. The door has had problems since I moved in here. The AC hasn't worked in months. Now the fitness center is damaged and the lounges are closed. Although the last one is from a flood, it does disrupt my schedules quite a bit. We pay for the amenities as well, so if most of the amenities are blocked out I don't understand what we're paying for.
Thank you for your feedback on ways we can improve our service offering. Please feel free to reach out to us with your suggestions anytime by emailing us at Moder[email protected]. Danielle C., Community Manager
|Recommended: YesSeamless move in experience — The property staff were super friendly and helpful. We are very happy to live at Modera. The location is great, and the building is clean and modern.
Thank you for taking the time to share your experience. It's great to know that we were able to provide you with high levels of service. We hope to continue exceeding your expectations with great service. Sincerely, Danielle C. Community Manager
|Recommended: YesGood — Good
Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with high levels of service. We hope to continue exceeding your expectations with great service. Sincerely, Danielle C., Community Manager
|Recommended: YesProperty staff — Property staff is far from ideal quality. Our move in experience was not as optimal as we would have expected.
Thank you for letting us know about your recent experience. We are very disappointed that we've failed to deliver the experience you expect. Customer happiness is important to us and we hope you will give us another chance in the future. Kindest regards, Danielle Craighead Community Manager
|Recommended: YesMove In — Everything has been seamless and fantastic from start to finish. I could not have asked for a better move in experience.
Hi Dylan, We are grateful and appreciate the time you took to leave your review. We are glad that you are enjoying Modera Rincon Hill. Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future. Jolene, Community Manager
|Recommended: YesFrom Start to Move In — I am so very grateful for the Kindness, Direction, and efficiency extended to me and on my behalf and Humbly say Thank You, Thank You, Thank You Warmest Regards, Seasons Greetings Steven 608 Modera, Rincon Hill
Steven, We appreciate the time you took to give us 5-stars! We're thrilled that you are having a 5-star experience at Modera Rincon Hill. We look forward to serving you many more times in the future! See you soon! Jolene, Community Manager
|Recommended: YesFeedback — The overall experience is good The team is very polite however a tour with some instructions on the first day would be very useful and would save us a lot of time, like for example tips on how to use certain appliances and showing the areas of the building. As well in term of cleanliness the common space where the trash is, smells a bit and some times there are trash in front of the door. Please note that the floor has some bumps which prevents certain doors from closing, this has being mentioned as a maintenance need as well.
Konstantina, Thank you for your feedback on ways we can improve our service offering, as well as your kind remarks. We are delighted that you enjoy your apartment home, and look forward to seeing you at our next resident event. Jolene, Community Manager
|Recommended: YesCome live here — Great place for people looking for a quite, modern and great location area.
Hi Fabiola, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of Modera Rincon Hill! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon. Jolene, Community Manager
|Recommended: YesAwesome Place to live. — Modera Rincon Hill is a unique place to live. just a few steps away from downtown, the waterfront, transportation and it's very convenient to get to most places. The leasing staff are great especially Jolene. She always has a smile on her face and willing to help. The Amenities are convenient and great. I suggest this place to live. Get ready of your car and come relax with us on the three different terraces.
Joe! We are so happy to have you as part of our community! Thanks for taking the time to give us such a great review. If there is anything you need just let us know!
|Recommended: YesModera Ricon Hill — Great place to live
Blake we are so happy to have you here! If there is anything you may need just let us know! ~ Jolene
|Recommended: YesAwesome — Like home D
Thank you for the 5 stars! This is always great to see. If you ever need anything at all just ask!
|Recommended: YesLovely property and management....Very happy to be a resident — It is awesome.Love it
We are so happy you are enjoying your new home! Please let us know if there is anything you may need. Sincerely, Jolene Loughrey
|Recommended: YesLoving it so far — Everything has been very smooth and enjoyable so far. Appliances are great, construction quality appears solid so far. Property staff are brilliant
So glad you chose us as your home!!! Let us know if there is anything you may need. We are here for you! Sincerely, Jolene Loughrey
|Recommended: YesSo far so good — We just moved in and so far its great We're having a great time. I believe we will be very happy here
We love that you are having such a good experience! Moving can be hard and we want to make it as easy as possible. Let us know if there is anything you may need!